Vacancy Announcement
Position title: IT and Communication Associate
Duty Station: Dili, Timor – Leste
Duration: 1 (one) Year, extendable
Expected Start date: Mid January 2009
Type of Contract: Fixed Term Appointment
Level: GS-7
Organizational Unit: UNDP, Operations Unit
Entry Salary: US$ 13,726 Gross/Annual
Entitlements/Benefits: Please obtain from Human Resources Unit
GENERAL DESCRIPTION OF JOB:
Under the guidance and direct supervision of the IT Manager, the IT & Communications Associate provides support in execution of ICT services in the CO, provides daily technical support to users of information management tools and technology infrastructure.
The IT & Communications Associate works in close collaboration with the operations programme and project teams in the CO and UNDP HQs staff for resolving ICT-related issues.
Duties and Responsibilities
1. Ensures implementation of ICT strategies and introduction/implementation of new technologies focusing on achievement of the following results:
q Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment.
q Provision of support to the use of Atlas functionality for improved business results and improved client services.
2. Ensures effective functioning of the CO hardware and software packages focusing on the achievement of the following results:
q Maintenance of equipment and acquisition of hardware supplies makes routine repairs and change of hardware electronic components.
q Regular maintenance and cleaning of IT equipment (PCs, printers, scanners, computer peripherals, LAN wiring etc.
3. Ensures efficient networks administration focusing on achievement of the following results:
q Assist in the administration of the physical set up of the wireless LAN, including hardware and software such as Cisco routers, satellite modems.
q Assist in installation, configuration and maintenance of DNS server (LINUX) mail server and Microsoft based web server, file and print web server, file and print server and Proxy server.
q Responds to user needs by providing trouble shooting and help desk assistance to all staff members in the CO as well as agency staff connected to the LAN system
q Timely LAN Infrastructure and Internet connectivity upgrade to meet UNDP requirements.
4. Ensures efficient telecommunication systems focusing on achievement of the following results:
q Optimal performance of the telecommunication system (HF and VHF Satellite, switchboard and fax systems) including preventive maintenance; anticipation of requirements of spare parts; coordination with Operations for the timely procurement and delivery of spare parts.
q Inventorying of all telecommunication equipment including warranty information and service records
q Upgrade of existing equipment or recommendations for new communications equipment and facilities; preparation of and review of equipment specifications
5. Provides administrative support focusing on achievement of the following results:
q Preparation and/or review specifications for IT equipment, maintain a roster of IT equipment supplies and IT service providers;
q Coordinate with Operations Unit for the timely delivery of equipment and spare parts
q Provides assistance to the IT Manager in maintaining and updating the CO intranet and in implementing the Training Plan.
q Maintenance of an up-to-date inventory of the software and hardware.
q Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit.
QUALIFICATION AND PROFESSIONAL EXPERIENCE:
- Secondary Education with specialized training in IT. University Degree in Computer Science would be desirable, but it is not a requirement.
§ 5 to 6 years of working experience in network administration and use of hardware/software, telecommunications facilities, PC hardware troubleshooting, and knowledge of database packages.
§ Fluency in the UN and national language of the duty station.
Please submit your applications together with curriculum vitae and relevant supporting documents to the following address:
Human Resources Unit
United Nations Development Programme
Obrigado Barracks Compound, Building 11
Caicoli Street
Dili, Timor-Leste
Fax: +670 3313534
The deadline for submitting applications is 23 December 2009.
Only short-listed candidates will be notified. Women candidates are strongly encouraged to apply.
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