Wednesday, January 13, 2010

East Timor Justice Support Facility, ICT System and Network Support Assistants (4 Positions) – Office of Prosecutor General, Deadline January 25, 2010.

East Timor Justice Sector Support Facility

ICT System and Network Support Assistants (4 Positions) – Office of Prosecutor General

GRM is the Managing Contractor for the Australian Government assistance provided to Timor-Leste via the East Timor Justice Sector Support Facility (ETJSSF) - The Justice Facility

We are seeking four ICT System and Network Support Assistants to work with the Office of Prosecutor General.  Each contract is for a six month term.  At the completion of this six month contract the positions will be advertised as full time on-going public service positions with the Office of the Prosecutor General.  They will be advertised through the Civil Service Commission at that time. Those who have successfully completed this six month contract will be well positioned to obtain these on-going public service positions.

Successful applicants must commence work on Monday 8th February, 2010.
Successful applicants will undergo training in Dili initially for four weeks, and then further training in Boston, USA, for two weeks from 15-30 March.  Successful applicants MUST be available to attend all the training or will not be considered for these positions.

Salary level for these positions is equivalent to Grade D (level 4) within the public service of Timor Leste.

Timorese applicants residing in Timor Leste are encouraged to apply

Instructions for Applicants

All applications are screened for compliance upon receipt. Only those applications that comply with all instructions and include a completed Application Cover Sheet (see below) will be forwarded to the staff responsible for technical evaluation.

Please contact Lidia Santos via email on: or +670 331 2207 if you have any questions.

Please submit with your application by January 25th 2009 to: or Justice Facility Office Bairro De Villa Verde.

Please provide the following document:
·         A completed application coversheet, available below at the last page of this document
·         Your curriculum vitae.

Applications can be in English, Portuguese, Tetun and should not contain any additional material. Applications via email are preferred.


A panel will assess applications on the basis of technical merit and availability to complete the training.


Job Title: ICT System and Network Support Assistants                                                                                                                                                                                   Assistant
Office of the Prosecutor General
Category:            Technical – Professional
Grade:   D (Level 4)
Directorate:        Communication and Technology                                                                                                            Services
Salary:    US$_____ per month
Department / Section:    Help Desk
Location:          Dilli, Office of the Prosecutor General
Job Number:                                                
Status:             Temporary – 6 months
Reports to: Manager, Communication and Technology Services OPG and
Senior Management Adviser, Justice Facility, for 6 month contract period.
A.     Description of the Functional Content of the Job:
Under the overall supervision of the Manager (Communication and Technology Services) and with the assistance of the ICT System and Network Support Officer, the incumbent is responsible for providing effective assistance from the Help Desk to Users and support to the Network and Systems. That includes support and training to users and other help desk staff on office applications, email, internet, special software setups and problems solving to enable users to utilise their approved technology.  The incumbent will also be responsible for the support and management of the network and systems in place, including installation and configuration of servers and also troubleshooting of problems related, ensuring that timely services are provided to the Professional Officers of the service to enable them to complete their objectives.
B.     Specific Requirements of the Job:
1.      In accordance with established policy, procedure and protocol, respond to user needs and provide support services related to office applications, computer operations, email, intranet, chat system, VOIP system, and special software set ups.
2.      Troubleshooting problems for both users and servers, assuring minimal downtime of computers and services that are provided to the users within the prosecution service.
3.      Report to the Manager, Communication and Technology Services, any user needs including hardware, software, backup, anti virus, cabling, switches, UPS, IP Phones, servers, desktop, scanners, laptops, routers, firewall, modems, printers, spare parts and consumables.
4.      In accordance with established policy, procedure and protocol, attend to software installation and configuration, including routine maintenance and upgrading of user workstations and physical installation, configuration, change and testing of equipments.
5.      Assist in the installation, configuration and maintenance of the physical set up of the LAN and WAN, including hardware and software such as Switchs, Wi-fi Access Points and WiMax modems.
6.      Assist in the support and troubleshooting of systems such as Web, database, proxy, mail and file servers.
7.      Provide maintenance, monitoring and updating of security policies, including anti virus protection software, access control and privacy issues.
8.      As directed, provide reports on user audit trails and actions performed on the network.
9.      Identify User training needs, and develop or access training to meet these needs.  Report through the Manager Communication and Technology Services to the Director Administration and Human Resources on these training needs and programs to meet them.

C.     Selection Requirements (aligned to requirements of the Public Service of Timor-Leste):
1.      Mandatory Requirements:
a)      Be a citizen of Timor-Leste
b)      Be a minimum of 17 and a maximum of 50 years old;
c)      Have no history of criminal conduct for which a person could be sentenced to 2 or more years of imprisonment, and not have done anything which could be considered incompatible with the functions to be undertaken in the public administration;
d)      Have never been dismissed from a State Institution;
e)      Be ready to be placed in any part of the national territory or at an official mission overseas;
f)       Be ready to travel within the country and overseas;
g)      Be in good health and be physically and mentally able to undertake the function for which he/she is competing.
h)      Demonstrated capacity (written and spoken) in one of the official languages (Tetun or Portuguese).
i)        Demonstrated written and spoken ability with either Bahasa Indonesa or English to a technical level for Information Technology purposes.
j)        Competent in English IT language
Mandatory Qualification Requirements
Bachelor (3 – 4 years or equivalent) in Computer Science, Information Systems, Computer Engineering or related field from an Institution recognised by the Ministry of Education in Timor Leste.
2.      Additional qualifications, skills and experience specific to the position:
a)      Minimum 2 years successful experience working in an Information Technology field;
b)      Excellent computer skills and a demonstrated desire to keep up to date and continually improve these skills;
c)      Demonstrated understanding of the role of a Help Desk and its support function to the users, systems and network in an organisation;
d)      Experience on identifying problems and troubleshooting IT equipments, such as workstations, laptops, printers, scanners and switches.
e)      Ability to deploy network cabling and to install switches, routers, access points and authorized software.
f)       Understanding of desktop and server security, including viruses, access control, and privacy issues and how to enforce them in the workplace.
g)      Previous working experience with Linux, Systems Administration and/or Open Source tools will be considered an asset.
h)      High Level Interpersonal and communication skills, with the ability to tactfully investigate and identify user problems.  Ability to understand and translate problems experienced by users into solutions.  Ability to explain in simple language to users the requirements on them to prevent future problems.
i)        Experience in developing and presenting simple training sessions to users to resolve skill or knowledge needs.
j)        Demonstrated ability to negotiate and resolve conflicts that may arise in the workplace;
k)      Demonstrated ability to engage with senior management, external clients and service providers and the ability to develop a team approach to the information technology function;
l)        Willingness to deliver ongoing on the job training, in Dili and in the Districts.  Willingness to travel frequently to the districts.
Appointment will be determined by merit.  Where applicants have equal merit, preference will be given to applicants who are:
·         Women; and/or
·         Aged between 20 and 30 years

Applications must reach GRM International by 5.00pm on Monday 25th January. Applications may be submitted in English, Portuguese or Tetun. Email: or Justice Facility Office Barrio De Villa Verde 

Oxfam, CDO (Community Development Officer), Deadline January 22, 2010.


Oxfam international is currently recruiting for a position to work within Suai team.

Position:                      CDO (Community Development Officer  
Type of contract:        Fixed term Position
Location:                    Suai- Covalima

The community development officer will be expected to work closely with the sectoral coordinators as well as with partner technical staff members to ensure community needs are addressed in a holistic manner and ensuring that experience and skills are shared among partner organisations and Oxfam
Oxfam Australia offers staff training and development to all national staff.  The position comes with a competitive salary USD 339.75/month and benefits (including a pension), job security and a relaxed working environment.  Please contact Benigna Martins/Manuel Eliseu on 3312605 if you have the skills below and are interested in the position.

This position is based in Suai, with travel within the District, Dili and Oecusse

1. Knowledge & Experience Required
·         Minimum six months practical experience in community based programming and working with communities and CBOs.
·         Proven experience in providing  training, facilitating workshops, mentoring varied elements within rural communities and CBOs and/or developing  training materials
·         Practical experience working in a development program in Timor-Leste preferably in integrated rural development programs.
·         Understanding of Gender issues as they relate to rural development

2. Skills & Personal Attributes

·         Dedication to working with local communities and CBOs
·         Excellent oral and written communication skills
·         Ability to work independently with little day to day direction, and also to work as part of a team
·         Ability to work alongside program teams in a supportive, collegial way
·         Ability to work in a systematic and organised manner and meet deadlines
·         A high level of Indonesian/Tetum language skills (desirable)
·         Good computer skills, including excel and word
·         Commitment to promote gender analysis throughout the community, CBOs and within Oxfam.

Application forms and full position description are available from Oxfam Office in Matadouro, Dili. The closing date for this position is 22 Jan 2010. Successful applicants will be contacted for an interview. Any query should be directed to Benigna Vicente Martins/Manuel Eliseu (Tel: 3312605) during office hours 8 – 5pm

This position is available for East Timor citizens/resident only

UNDP, Interpreter/Translator - Justice System Programme, Deadline January 26, 2010.

Health Alliance International (HAI) - Timor-Leste, Monitoring and Evaluation Manager, Deadline January 15, 2010.

Monitoring and Evaluation Manager

Health Alliance International (HAI)
- Timor-Leste
Reports to:
 Country Director, Timor-Leste

Location: Approximately 50% Dili, 50% field, Timor-Leste
Job summary

Overall responsibility for the Monitoring and Evaluation (M&E) of HAI’s maternal/newborn care and child spacing program activities in collaboration with Ministry of Health (MoH) of Timor-Leste.  A large portion of the position is focused on effective program monitoring with regards to capacity-building and improving regional/district-level health outcomes. The M&E Manager will support the capacity of HAI staff and MOH staff at regional, district and health facility levels to utilize routine data for program monitoring, planning and management.

Job Responsibilities

Overall:    Improve collection, analysis, and feedback of MOH health service utilization data for the six districts in which HAI is active in Timor-Leste.  Provide technical assistance, as requested, to Ministry of Health officials and other appropriate agencies in data collection and use.  Manage HAI’s Timor-Leste HAI data management staff and systems.

Technical support of program monitoring and evaluation:

  • Devise a monitoring and evaluation plan for HAI TL program activities.
  • Undertake an M&E needs assessment for family planning and maternal/newborn care activities through a mapping exercise in the six program districts, describing the current MOH paper-based and electronic health information data flow systems from the health facility to national levels.  During assessment, detail periodicity, content and responsible parties/roles at all levels.
  • As requested by the MOH, assist with the development, piloting and eventual introduction of revised health forms/registries for the Family Planning and Maternal and Newborn care activities program.
  • Improve the capacity of HAI and district MOH staff to produce tables, graphs, and reports from the health service data; and improve the capacity of HAI and district MOH staff to analyze data and effectively use data to focus health promotion activities.
  • Liaise with appropriate counterparts in MoH, Statistics Department and other partners to maximize and strengthen HAI support. 
  • Devise a simple evaluation mechanism and forms for tracking HAI staff activities/training/supervision, and communicate the results of these findings to improve program effectiveness.
  • Support the planning, development, and implementation of training in Operations Research for HAI staff and partners in collaboration with University of Washington faculty.

Management & Administration:
  • Supervise and support the HAI Timor-Leste data management team.
  • Maintain close and productive collaboration among programmatic and administrative leadership of HAI Timor-Leste to maximize the capacity of the organization to achieve its goals. 
  • Work with program staff and headquarters in the design of new proposals.
  • Coordinate and supervise survey teams within program districts.
  • Supervise and support UW graduate students conducting qualitative or quantitative research in Timor-Leste.
  • Manage our contracts with HealthNet, a local Timorese NGO ensuring compliance and problem-shooting as necessary.


  • Help with the submission of regular reports to funders and stakeholders as required.
  • Report monthly and as needed to Country Director regarding M&E and research progress, administrative issues, budget, etc.
  • Respond to MOH and donor requests for reports on activities and program progress
  • Produce monthly, quarterly and annual reports on key indicators, broken down by site for monitoring, evaluation and analysis.
  • Oversee collection, reporting, and timely submission of routine data required by donors and MOH partners.  Prepare project performance monitoring plans, including refinement of program indicators and identification of data sources.
  • Contribute to annual work plans, quarterly and annual reports and other related reporting documents.



  • Masters in Public Health (MPH) or related post graduate public health training.
  • Minimum of 2 years experience in monitoring and evaluation of health programs, preferably related to family planning or maternal and child health in a resource poor setting.  Excellent knowledge of public health systems, primary health care including maternal/newborn care, family planning, and strengthening of health systems.
  • Willingness to undergo frequent travel throughout Timor-Leste to district sites and various meetings, up to 50% of work time.
  • Excellent command of general Microsoft programs including Excel, Access, PowerPoint and Word.
  • Functional ability in at least one statistical package (e.g., SPSS, SAS, Stata, and Epi Info).
  • Maturity with good interpersonal skills and the ability to work under deadlines.
  • Demonstrated expertise in both quantitative and qualitative research methods; firm command of M&E issues with respect to improvements in service delivery.
  • Demonstrated effectiveness in capacity building and mentorship, especially in cross-cultural environments.
  • Strong writing and organizational skills for monitoring and reporting on program and study results.
  • Fluency in English (written and spoken), and willingness to learn a local language.


  • Ability to speak Tetum, Indonesian or Portuguese.
  • Experience working within MOHs or in close coordination with the public sector.
  • Experience of workin in Timor-Leste.
  • Health-related NGO work experience.
  • Experience in conducting surveys and analyzing survey data.

To Apply

To apply, please send a CV and cover letter to with the position title in the subject line.  Closing date is January 15, 2010.

UNDP, Programme Associate, Deadline January 22, 2010.


I. Position Information
Job Code Title :                             Programme Associate
Pre-classified Grade:                     ICS-6
Supervisor:                                    Head of Poverty Reduction and Environment (PRE) Unit

II. Organizational Context

Under the overall guidance of the Head of PRE Unit and direct supervision of the Programme Analyst, the Programme Associate ensures effective delivery of the CO programme by entering and managing data and supporting programme implementation consistent with UNDP rules and regulations.

The Programme Associate works in close collaboration with the operations, programme and project staff in the CO and UNDP HQs as required to exchange information and support programme delivery.

III. Functions / Key Results Expected

Summary of Key Functions:

q       Support to formulation of programme strategies and implementation of the Country Programme Action Plan
q       Support to management of the CO programme
q       Administrative support to the Programme Unit
q       Support to resource mobilization
q       Facilitation of knowledge building and knowledge sharing

  1. Supports formulation of programme strategies and implementation of the Country Programme Action Plan focusing on achievement of the following results:
  • Collection, analysis and presentation of background information for preparation of CCA, UNDAF, CPD, CPAP, effective application of RBM tools and establishment of management targets (BSC).
  • Presentation of background information for formulation of country programme, draft project documents, work plans, budgets, proposals on implementation arrangements.

  1. Provides effective support to management of the PRE Unit focusing on the achievement of the following results:
  • Creation of a project in Atlas, preparation of required budget revisions, revision of project award and project status, determination of unutilized funds, operational and financial close of a project.
  • Provision of guidance to the executing agencies on routine implementation of projects.
  • Presentation of information for audit of DEX projects, supports implementation of audit recommendations.
  • Undertakes project visits to conduct monitoring and/or random audits and ensures compliance with project workplan and/or UNDP operational regulations and procedures.
  • Advises and guides project personnel and staff on financial, administrative and reporting procedures (recruitment, procurement) under different execution modalities. Maintains and monitors project inventories and files.

  1. Provides administrative support to the PRE Unit focusing on achievement of  
            the   following    results:

q          Review of DEX projects Financial Reports; preparation of non-PO vouchers for development projects.
q          Maintenance of the internal expenditures control system, which ensures that vouchers processed, are matched and completed; transactions are correctly recorded and posted in Atlas.
q          Timely corrective actions on unposted vouchers, including the vouchers with budget check errors, match exceptions, unapproved vouchers.
q          Creation of requisitions in Atlas for development projects registers of goods receipt in Atlas.
q          Making budget check for requisitions, POs and vouchers.
q          Draft Correspondence relating to programme areas; clarifies, follow up, respond to the request for information, complies, researches background material for use in discussion and briefing session.

4. Supports resource mobilization focusing on achievement of the following results:

q          Analysis of information on donors, preparation of donors’ profile.
q          Track and reporting on mobilized resources. Review of contributions agreement, managing contributions in Atlas.

5.       Ensures facilitation of knowledge building and knowledge sharing in the CO focusing on achievement of the following results:

q          Organization of trainings for the operations/ projects staff on programme.
q          Organization of event, workshop, meeting, study tour and other project related activities. Complies and circulate related documents, takes meeting minutes, draft TOR for project activities.
q          Synthesis of lessons learnt and best practices in programme.
q          Sound contributions to knowledge networks and communities of practice.

IV. Impact of Results

The key results have an impact on the overall performance of the Programme Unit and success in implementation of programme strategies.  Accurate analysis, data entry and presentation of information ensure proper programme implementation.

V. Competencies and Critical Success Factors

Corporate Competencies:

q       Demonstrates commitment to UNDP’s mission, vision and values.
q       Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

Functional Competencies:

Knowledge Management and Learning

q       Shares knowledge and experience
q       Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills

Development and Operational Effectiveness

q       Ability to perform a variety of specialized tasks related to Results Management, including support to design, planning and implementation of programme, managing data, reporting.
q       Ability to provide input to business processes re-engineering, implementation of new system, including new IT based systems
q       Good knowledge of Results Management Guide and Toolkit

Leadership and Self-Management

q       Focuses on result for the client and responds positively to feedback
q       Consistently approaches work with energy and a positive, constructive attitude
q       Remains calm, in control and good humored even under pressure
q       Demonstrates openness to change and ability to manage complexities

Prince2 training and certification, RMG

VI. Recruitment Qualifications

Secondary Education, preferably with specialized certification in Accounting and Finance. University Degree in Business or Public Administration, Economics, Political Sciences and Social Sciences would be desirable, but it is not a requirement.

5 to 6 years of progressively responsible administrative or programme experience is required at the national or international level. Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge of spreadsheet and database packages, experience in handling of web based management systems.

Language Requirements:
Fluency in English and language of the duty station.

VII. Signatures-  Job  Description Certification
Incumbent  (if applicable)

Name                                          Signature                                         Date


Name                                          Signature                                         Date

Chief Division/Section

Name                                          Signature                                        Date