World Bank Office Dili
Human Development
Program Assistant
General Description Human Development
Program Assistant
The Human Development Unit at the World Bank is currently supporting health, education and social protection programs in Timor-Leste. The Human Development team is seeking a program assistant to support the implementation of the projects in health and education, working under the guidance of the health and education specialists.
In Timor-Leste, there is a high level of development assistance, especially in the Human Development (HD) sector. The World Bank manages several significant Trust Funds, which are grants from third parties. It also maintains close collaboration with development partners, including AUSAID, EC, NZAid, UNICEF, WHO and UNDP, among others.
The candidate is expected to contribute to the HD work program, with a focus on the health, nutrition, health system strengthening, population and district health programming, but with some assistance to the social protection and education. In particular, the candidate is expected to contribute in the following areas:
In addition to performing the full range of office support work within the team, a significant part of the job entails provision of some specialized support (e.g., database management, file management, document management, task management, major event/course planning, etc.). The Program Assistant (PA) will report functionally to the health and education specialists and will receive guidance and advice from the Task Team Leader and Sector Managers and Directors.
Job Purpose (summary of major job accountabilities)
• Provide primary assistance in the implementation of the human development unit's work program, including some specialized support in a specific area(s), data management, database management, file management, information technology, editorial assistance, etc.
• Provide assistance to supporting the procurement needs for the Health and Education programs including maintaining work flow and project time line databases, coordinating responses to no-objection letters and liaison/follow-up with Government counterparts.
• Identify and resolve issues/problems in program administration proactively, including interpreting existing procedures and processes and independently determining the appropriate application.
• Initiate and carry out improvements in work organization and effectiveness.
• Exercise quality enhancement function for project and other documents by ensuring adherence to departmental, regional and institutional guidelines.
• Attend line ministry meetings, sector meetings, working group meetings, drafts minutes, assist with translation/interpretation, and ensure timely clearance and distribution of documents.
• Serve as an information resource on status of project/products (e.g. procurement, disbursement, audit, trust fund/co-financing) and draft a variety of standard project-related correspondence.
• Monitor task budget/trust funds for specific projects on behalf of the team.
• Assist with coordination of the health and education joint supervision missions as required.
• Some district travel and field work to review implementation of project and data collation.
Essential Specialized Skills/Knowledge/Competencies
• Good knowledge of, and demonstrated experience in, specialized administrative/operational support functions (e.g., database management, file management, , task management, major event/course planning, etc.) and ability to apply relevant procedures, processes and systems.
• Sound knowledge of the Human Development unit's work program in particular the health sector in Timor-Leste
• Practical problem-solving skills and resourcefulness in performing varied tasks in the area(s) of functional specialty
• Demonstrated skills in retrieving, gathering and obtaining information from various sources (Internet, etc.) and pulling them together in a usable format
• Sound organizational skills and ability to prioritize and deliver assignments in a timely manner often under severe time pressures
• Demonstrated initiative in developing practical approaches that improve office support work and effectiveness of unit/team
• Strong inter-personal skills and commitment to work in a team-oriented, multi-cultural environment
• Ability to prepare presentation materials using various software packages with minimum guidance
• Strong English language skills (verbal and written), including ability to draft a variety of correspondence
• Ability to pass relevant Bank Group tests at time of recruitment (e.g. English language, computer applications, etc.) as required
• Substantive and effective use of language skills, in proofreading, editing, in Tetum and English
• In addition to the relevant English language and computer applications tests noted above, the candidate must have passed the Bank's language-specific speaking and writing tests, demonstrating a substantial level of fluency and ease of speech.
Minimum Education/Experience at recruitment/selection
• Minimum Education: HS
• Minimum Years of Relevant Experience: 5 (internal candidates), 7 (external candidates)
Desirable
• Public Health qualification or experience working in health sector.
Duration of appointment:
Term appointment-1 year (extendable)
How to apply
Apply in writing to the World Bank Dili Office (Avenida dos Direitos Humanos).
Apply in writing to the World Bank Dili Office (Avenida dos Direitos Humanos) enclosing your updated CVs together with copies of academic and professional certificates, and minimum of three references letters.
Applications will be received no later than close of business on August 17, 2009. Only short-listed candidates will be contacted.
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