World Vision, 5 Positions, Deadline October 02, 2009.

World Vision International – Timor Leste

National Office, Dili

JOB VACANCY ANNOUNCEMENT

World Vision Timor Leste, a non-profit Christian Humanitarian Organisation, committed to working with the poor and vulnerable, is seeking qualified national staff to fill the following vacant positions in Dili:

World Vision Timor Leste adalah organisasi Kristen kemanuasiaan yang bekerja dengan orang-orang miskin dan melarat, saat ini mencari Warga Negara Nasional yang berkualitas untuk mengisi posisi-posisi yang kosong berikut ini yang berpusat di Dili:

1. Program Associate Manager

2. General Services Associate Manager

3. Staff Capacity Building Coordinator

4. Security Coordinator

5. Logistics Assistant

Applicants should submit an application letter, CV and other documents to:

Para pelamar silakan menyerahkan surat lamaran, CV dan dokumen lainya ke alamat ini:

World Vision Timor Leste

Human Resources Department

Rua Jacinto de Candido/Rua D Fernando

Caicoli, Dili

or

P.O. Box 43, Dili. Timor Leste

Applications are due on 2 October 2009 at 5:00 pm

Applikasi akan ditutup pada tanggal 30 September 2009 pada jam 5 Sore

1. PROGRAM ASSSOCIATE MANAGER

Purpose of the Position

The Program Associate Manager will support the Program Manager to acquire new resources and mobilise existing resources in order to achieve set strategic directions. This will include:

· Overseeing program/project design, monitoring, and evaluation

· Taking the lead in coordinating donor relations

· Identifying and matching the needs of programs/projects to different donor strategies and potential funding sources

· Writing and supporting others to write proposals/concept papers

· Coordinating the mobilisation of resources entrusted to WVTL in order to ensure the effectiveness and efficiency of resource utilisation.

Major Responsibilities

Leadership & Management:

· Provide leadership in WVTL’s strategic planning processes

· Assist develop the strategy for resource diversification of WVTL

· Ensure project deliverables align to WVI policies, standards and donor requirements

· Identify potential donors

· Regularly visit projects in order to keep up to date with the situation in the field

· Ensure project reports are submitted to donors in a timely manner

Donor Relations:

· Identify and create networking opportunities with embassies, NGOs and INGOs within Timor-Leste

· Work with support offices and other donors to identify opportunities for acquiring grants/private funds

Proposal development:

· Work with the DME Team to ensure that all program/project designs at the proposal stage are LEAP (Learning through Evaluation with Accountability and Planning) compliant

· Co-lead or coordinate the development, review and research of possible proposals

· Work with the National Director and Area Managers to lobby donors and influence their resource allocation

Knowledge, Skills, Abilities:
Education	University Degree in Development or related studies	Required
	Training in program/project design, monitoring and/or evaluation	Required
Knowledge	Competence in written English communication	Required
	Excellent presentation and facilitation skills	Required
	Effective proposal and report writing skills	Required
	Literacy in computer Microsoft Word and Excel	Preferred
Experience	Minimum 2 years of appropriate professional experience in resource acquisition (proposal writing); development programs; and Design, Monitoring and Evaluation	Required
	Working experience with NGO or INGO	Preferred
	Demonstrated ability to work effectively under high pressure	Required

2. GENERAL SERVICES ASSOCIATE MANAGER

Purpose of the Position

The General Services Department ensures that all WVTL staff in the national and district offices have access to quality services that support them in their work to achieve WVTL goals. The General Services Associate Manager is responsible for supporting the General Services Manager in managing the daily operations of the Administration, Logistics, and Information Technology Units.

Major Responsibilities

Logistics:

· Develop and update all policies related to logistics

· Meet with Government Officials

· Transport – ensure WVTL’s transport system effectively supports the movement of people, infrastructure and documents; manage vehicle purchase and maintenance; and oversee regular DHL and mail services

· Warehouse - supervise the management of warehouse operations

· Coordinate the Call Forward documentation for all WVTL programs/projects, including the coordination of documentation submission for other tax exemptions

· Assist with the freight reimbursement process, ensuring that all payments are within grant-specific time periods and guideline requirements and that an auditable tracking system is in place

Administration:

· Maintenance and Cleaning - supervise staff, develop policies and guidelines and negotiate contracts to provide efficient communication services, power, water supply and photocopiers, as well as building maintenance, gardening services and vehicles maintenance

· Asset Management and Procurement - maintain stewardship by making the best use of resources; review monthly financial reporting; ensure that purchasing procedures are followed; control the inventory of office supplies, kitchen and bathroom supplies; ensure that the major list of asset listing for vehicles, bikes, radio, telephones are accurate and up to date

· Reception - supervise reception staff

Information Technology:

· Supervise the IT Manager and IT staff

· Provide strategic support for the development and implementation of the IT strategy, plans, projects, policies, standards and guidelines

Staff Capacity Development:

· Develop the capacity of local staff to manage and implement quality projects on a timely basis

Knowledge, Skills, Abilities:
Education	Formal training in Business Management or related field	Essential
Knowledge & Skills	Good written and oral communication skills in English, Portuguese and Tetun	Essential
	Ability to operate computer and other office equipment, including internet, Microsoft Office and databases	Required
	Know and understand government procedure	Desirable
	Be able to handle multiple tasks under pressure	Required
Experience	At least two years experience in office management	Required

3. STAFF CAPACITY BUILDING COORDINATOR

Purpose of the Position

Under the supervision of the HR Manager, ensure HR standards and organizational culture is consistent with WV standards by:

• Assisting to develop the WVTL Staff Capacity Building Strategy
• Supporting Managers to find training solutions
• Facilitating core training
• Overseeing and coaching supervisors/employees through the Performance Development Management (PDM) system
• Developing and implementing the provision of Human Resource Services in the area of staff care

Major Responsibilities

Identify Training Solutions:

· Liaise with other NGOs, INGOs, Government Departments and training organisations that could provide formal/informal training

· Discuss training needs and solutions with Managers and Coordinators on a quarterly basis, including during field trips

· Ensure individual training needs identified in PDM are addressed

· Coordinate all training events

· Monitor the quality and outcomes of learning

Facilitate Core Training:

· Facilitate core training events such as staff orientation, WV’s Core Values, WV’s Mission and Vision, Child Protection and training on other WVTL Policies

Performance Management:

· Ensure that policies, systems and structures for rewards and remuneration retain and attract talented staff

· Provide training and ongoing coaching to employees and supervisors/managers about PDM

· Ensure all staff have a Position Description and PDM plan in place, participate in appraisal meetings, and receive an end of year assessment

· Review the PDM process and provide recommendations on continuous improvement

Staff Well Being:

Work collaboratively with the Christian Commitments Coordinator to-

· Develop and implement the provision of HR services in the area of staff care by promoting a work environment that supports health, well being, personal safety and work-life balance

· Coordinate and develop policies related to staff well-being and occupational health and safety, and promote implementation throughout WVTL

· Coordinate/provide wellness and OHS training

Knowledge, Skills, Abilities:
Education	University degree in HR management or related field	Required
Knowledge & Skills	Good written and oral skills in English language	Required
	Literacy in Microsoft Word and Excel	Required
	Strong organizational and management skills	Required
	Understanding of the humanitarian industry	Preferred
	Strong interpersonal and problem solving skills, including the ability to show initiative and creativity	Preferred
Experience	At least 3-5 years human resource management experience	Required
	Experience managing and building the capacity of staff, including strong representation, facilitation and negotiation skills	Required

4. SECURITY COORDINATOR

Purpose of the Position

To support the Security Manager in ensuring effective Security Management for World Vision Timor Leste’s Programs. Security Management must be both appropriate and address the national context.

Mendukung/membantu Manajer Keamanan dalam memastikan Manajemen keamanan yang efektif untuk program World Vision Timor Leste. Manajemen keamanan harus tepat dan jelas menurut konteks nasional

Major Responsibilities

Conduct Risk Assessments and Risk Management measures for all WVTL District Offices/sites in Timor-Leste:

Memimpin penilaian resiko dan langkah-langkah risiko manajemen kepada seluruh karyawan WVTL dikantor distrik in Timor Leste:

· Monitor the Security situation in Timor-Leste

· Memonitor situasi keamanan di Timor Leste

· Conduct periodic field visits to all District sites to complete/review Security Risk Assessments for all WVTL District sites

· Mengadakan kunjungan berkala pada seluruh distrik untuk melengkapi/meninjau penilaian risiko keamanan terhadap seluruh distrik

· Review/Develop Security Plans/Procedures for all WVTL District sites

· Meninjau/mengembangkan rencana-rencana keamanan/prosedur –prosedur kepada seluruh tempat di WVTL

· Conduct Security Risk Assessments for all International staff residences

· Mengadakan penilaian risiko keamanan untuk tempat tinggal semua karyawan internasional

· Identify security concerns and provide recommendations to the Security Manager

· Mengidentifikasi persoalan keamanan dan menyediakan rekomendasi kepadaMmanajer Keamanan

Maintain Security Plans, Evacuation Procedures, Contingency Plans and provide staff training:

Mengurus perencanaan-perencanaan kemanan, prosedur evaluasi, perencanaan-perencanaan kebetulan dan menyediakan pelatihan kepada karyawan:

· Review all security documents on a regular basis (for example, the Security Plan – Annually; SOPs – 6 Monthly; Evacuation Plan – Annually; Fire Plan – Annually; Written Communication Procedures – Annually). If the Security situation changes, review immediately.

· Meninjau semua dokumen-dokumen secara teratur (misalnya: perencanaan keamanan – Tahunan SOPs-6 bulan: Evaluasi perencanaan – Tahunan; prosedur komunikasi tertulis). Jika ada perubahan situasi keamanan, dengan segera melakukan peninjauan.

· Ensure staff compliance to Security Plans, Evacuation Procedures, SOPs, Fire Plans and Communications etc by providing regular staff training

· Memastikan staff memenuhi perencanaan keamanan, prosedur evaluasi, SOP, perencanaan pembakaran dan komunikasi seperti memberikan pelatihan regular kepada karyawan.

Provide regular security updates to the Security Manager, Crisis Management Team, Regional Office, the Office of Corporate Security and WVTL staff as appropriate:

Menyediakan update keamanan secara regular kepada Manajer keamanan, tim krisis keamanan, kantor regional, kantor koordinat keamanan dan karyawan WVTL:

· Submit Monthly reports to the Security Manager

· Menyerahkan laporan bulanan kepada Manajer keamanan

· Assist with the external audit security requirements

· Bekerja sama dengan Audit keamanan ekternal.

· Work closely with the Crisis Management Team in situations of increased security risk

· Bekerja sama dengan tim krisis manajemen dalam situasi peningkatan risiko kemanan

· Provide Security Advisories as required for all WVTL staff

· Menjadi penasihat keamanan jika diperlukan oleh karyawan WVTL

· Investigate WVTL incidents and provide written reports

· Melakukan penyelidikan terhadap kejadian WVTL dan menyediakan laporan tertulis

· Maintain regular contact with the regional Security Advisor and Office of Corporate Security

· Mengurus kontrak regular dengan penasihat keamanan regional dan kantor koordinat keamanan

Brief all new incoming staff and visitors on security issues:

Menyediakan informasi kepada karyawan baru dan pengunjung menyangkut hal keamanan;

· Develop a Security Briefing Information Pack

· Mengembangkan laporan singkat/informasi tentang keamanan

· Provide Security briefing in English, Tetun or Bahasa, as appropriate

· Menyediakan laporan keamanan dalam Inggris, tetun atau bahasa secara tepat

Maintain/Monitor/Train WV Staff and Security Personnel:

Memelihara/memonitor/melatih karyawan WV dan personel keamanan:

· Conduct training with all WVTL staff in relation to security plans, policies and procedures

· Mengadakan pelatihan dengan seluruh karyawan WVTL berhubungan dengan perencanaan keamanan, kebijaksanan dan prosedur.

· Assist HR with the recruitment of new Security Staff

· Membantu HR dengan perekrutan karyawan baru

· Train all new Security Staff at the time of employment

· Melatih karyawan baru pada awal pekerjaan.

· Maintain regular training for Security Staff

· Memelihara pelatihan teratur untuk karyawan keamanan

· Ensure compliance and attendance by Security Staff

· Memastikan pemenuhan dan kehadiran karyawan keamanan

· Ensure contractual conditions are met by contracted Security Companies

· Memastikan kondisi kontrak memenuhi kontrak perusahan keamanan

Knowledge, Skills, Abilities:
Education/ pendidikan	Diploma Degree or Senior High School /Tamatan Diploma/SMA	Essential/diperlukan
	Police/Law Enforcement Training/Training ketertiban (kepolician)/ pelaksanaan undang-undang	Desirable/diinginkan
Knowledge & Skills	Excellent verbal communication skills and the ability to communicate well in English, Tetun & Bahasa (verbal & written)/memilki skill komunikasi dalam bahasa inggris, tetun dan bahasa (lisan dan tertulis)	Essential/diperlukan
	Valid Passport and Timorese Drivers License Memiliki surat isin mengemudi dan passport yang sah	Essential/diperlukan
	Ability to train/teach others /kemampuan melatih/mengajar	Essential/diperlukan
	Computer literate (Word, Excel, PowerPoint) Kemampuan komputer (word,excel,powerpoint)	Essential/diperlukan
	Ability to work under pressure Kemampuan bekerja dibawah tekanan	Essential/diperlukan
	Knowledge of First Aid Pengetahuan dalam dalam hal First Aid	Essential/diperlukan
	High level of organizational and management skills Keahlian dalam level organisasi dan manajemen	Essential/diperlukan
	Contribute to development of WV operational strategy/policy Kontribusi pada pengembangan strategi/kebijaksaan operasional	Essential/diperlukan
	Behave in professional manner at all times Berkelakuan professional setiap waktu	Essential/diperlukan
Experience	No previous criminal record or convictions Tidak ada laporan kriminal atau hukum	Essential/diperlukan
	At least 3 yrs management in a security field (public, private, government or NGO sectors 3 tahun pengalaman dalam manajemen keamanan (masyarakat, pribadi, pemerintahaan atau sektor NGO	Desirable Desirable/diinginkan
	Radio communications experience, operations and management Pengalaman dalam komunikasi, operasi dan manajemen radio	Desirable Desirable/diinginkan

5. LOGISTICS ASSISTANT

Purpose of the Position

To assist in the management and oversight of logistics for the WVTL national office in Dili.

Membantu manajemen dan kelalaian logistik untuk kantor nasional WVTL di Dili.

Major Responsibilities

Tanggung jawab utama:

Logistics:

· Provide logistical assistance for WVTL programs/projects.

· Membantu logistik untuk semua program/proyek WVTL

· Assist in exploring opportunities, relationships, and plans to reduce losses and improve requirements, and communicate these to program and field staff in systematic ways.

· Membantu dalam eksplorasi kesempatan, hubungan, dan rencana untuk mengurangi kehilangan dan memperbaiki keperluan, dan mengkomunikasikan hal tersebut melalui jalan yang sistematis.

· Obtain and provide technical support for all equipment supplied (computers, communications, power supplies, vehicles, office equipment, etc.).

· Mencapai dan menyediakan bantuan teknik untuk semua persediaan peralatan (komputer, komunikasi, persediaan tenaga listrik, kendaraan, peralatan kantor, dll).

Assets/Warehouse:

· Receiving/arranging warehousing, checking, recording and following up goods purchased.

· Menerima/mengatur pergudangan, pemeriksaan, mencatat dan menindaklanjuti, dimana diperlukan, untuk semua pembelian barang

· Manage tracking of WV assets register and inventories.

· Menangani pelacakan aset WV yang terdaftar dan inventaris.

· Provide research and advice on all aspects of logistics as required.

· Menyediakan penelitian dan saran pada semua aspek logistik sebagaimana diperlukan

Vehicles:

· Coordinate the movement of the trucks and small vehicles.

· Koordinasikan pergerakan dari truk-truk.

· Manage fuel supplies.

· Memastikan persediaan bahan bakar

· Ensure all WVTL vehicles have a regular service schedule.

· Memastikan semua kendaraan WVTL memiliki jadwal kerja reguler.

· Ensure that all the vehicles and motorbikes are registered and inspected by the Government Transportation Department.

· Memastikan bahwa semua kendaraan dan sepeda motor didaftarkan dan diperiksa oleh Departemen Transportasi Pemerintah.

Knowledge, Skills, Abilities:
Education/Pendidikan	Minimum Senior High School Minimal Sekolah Menengah Atas.	Essential
Knowledge & Skills/Pengetahuan	Effective computer skills, including use of Microsoft Office, Lotus Notes, Internet, and various software applications and databases. Keahlian komputer yang efektif, termasuk penggunaan Microsoft Office, Lotus Notes, Internet, dan berbagai program aplikasi serta database.	Essential
	Attention to detail. Memperhatikan hingga terinci.	Essential
	Excellent communication skills and the ability to work as a member of a team. Keahlian komunikasi yang baik sekali dan mampu untuk bekerja sebagai bagian dari tim	Essential
	The ability to balance priorities and meet deadlines. Mampu untuk mengimbangkan prioritas dan memenuhi tenggat waktu.	Essential
	The ability to speak and understand English. Mampu berbicara dan mengerti Bahasa Inggris.	Desirable
	Position may require a class C driver's license. Kemungkinan posisi memerlukan SIM jenis C.	Preferred
Experience/Pengalaman	Basic, routine work experience in an office of 6-12 months. Dasar, pengalaman kerja rutin di kantor selama 6-12 bulan.	Preferred

· For more information and detailed position descriptions, please call (670) 331 2834.

· Untuk informasi lebih lanjut dan terperinci diskripsi pekerjaan silakan memnaggil ke (670) 331 2834

· Applicants should submit an application letter, CV and other documents to: HR Department, World Vision Timor Leste, Rua Jacinto de Candido/Rua D Fernando, Caicoli, Dili; or P.O. Box 43, Dili, Timor Leste.

· Para pelamar silakan menyerahkan surat lamaran, CV dan dokumen lainnya ke alamat : Departemen HR, World Vision Timor Leste, Rua Jacinto de Candido/Rua D Fernando, Caicoli, Dili; or P.O. Box 43, Dili, Timor Leste.

· Only short listed candidates will be notified and applications will not be returned.

· Hanya seleksi kandidat yang akan diberitahukan dan aplikasi tidak akan dikembalikan

World Vision Timor Leste is committed to the principles of workplace diversity.

Women are encouraged to apply.

Closing date is 2 October 2009 at 5:00 pm

Tanggal penutupan adalah 2 october 2009 jam 5.00 PM

UNDP, Consultant for Salary Survey for Service Contract Holder, Deadline October 07, 2009.

TERMS OF REFERENCE

General Information

Title:	Consultant for Salary Survey for Service Contract Holder
Tipe of Contract:	Special Service Agreement (SSA)
Location:	Dili, Timor-Leste
Duration:	3 weeks (SSA)
Desirable Starting Date:	14 October 2009
Number of Post	1 Post

Background

UNDP Timor-Leste issues non-staff Service Contracts to project personnel. Service Contractors are recruited from the local labour market upon request from the UNDP development programmes and projects and UN agencies. Service Contractors are expected to return to the local labour market upon completion of the assignment with UNDP.

In January 2008, UNDP HQs has revised the service contract (SC) guidelines, part of which, a new remuneration methodology has been introduced. On the basis of the new methodology which facilitates a consistent approach in the pay levels for service contract holders with comparable work in the local labor market, the UNDP Timor-Leste conducted a salary scale survey for SC in 2008. As the new survey is due in 2009 and a consultancy service is needed to survey/review the local labour market and advise UNDP on the comparative scale of remuneration and benefits for certain job functions identified by UNDP.

Activities and Expected Outputs

Phase 1: Identify employers, collect and analyze data and construct the salary scale

1. Review the suggested methodology for setting the salary scale, including the job types for which the scale has to be set. UNDP CO will provide the benchmark terms of reference in the 11 grades and six occupations.

2. Provide a list of employers which may be considered for the SC Remuneration Survey. UNDP will revise and approve the list within one week from its receipt. All employers where data is sought should have established remuneration ranges which clearly distinguish pay for levels of responsibility.

3. The survey model for collecting local market information should include a sample of eight employers (the list of comparators should include at least eight employers to be survey, of which six should be retained). In all instances no less than two thirds of the sample must be drawn from public and not-for-profit sector (including bilateral donors and NGO community), and the rest from the private sector.

4. Collect compensation information from additional employers recommended by the UNDP CO for possible inclusion in the SC Remuneration Survey. UNDP CO will provide the employer contact and the Consultant shall collect the necessary information from each of these employers.

5. Match terms of reference based on the benchmarks provided by UNDP. The following four factors should be evaluated in establishing SC TOR matches: Structure, Content, Progression, and Qualifications.

6. The Consultant shall collect data from employers using the UNDP Survey Questionnaire form and conduct face to face interviews, and analyze in accordance with UNDP methodology, and will include all typical allowance and benefits that are found in the local labor market.

7. When the information from all eight potential employers is complete, UNDP CO will make the selection of at least 6 retained employers for inclusion in the SC Remuneration Survey Analysis (2/3 from public and not-for-profit sector and the rest from private sector)

8. The Consultant shall present analysis to UNDP CO and make recommendation on the salary scale with market position of 25^th, 40^th, 50^th, 60^th, 75^th percentile and establish the final remuneration with target of the fiftieth percentile of the surveyed employers.

9. The recommended remuneration scale should integrate SC jobs into five broad bands: SB1, SB2, SB3, SB4 and SB5:

Contribution Value	SC Levels	Service Bands
Substantive Innovation	SC-11	SB-5
Adaptive Delivery	SC-10
Analytical	SC-9	SB-4
Basic Conceptual Comprehension	SC-8
Integrated Service Execution	SC-7	SB-3
Comprehensive Process Support	SC-6
Specialized Process Support	SC-5
Basic Process Support	SC-4	SB-2
Repetitive Support	SC-3
Mechanical Operations	SC-2	SB-1
Physical Operations	SC-1

10. Set the new remuneration scale following the below three-step process:

o Aggregate Terms of Reference (TOR) data to band level

o Smooth the raw band data to provide for an internally consistent yet market influenced progression between bands

o Set the minimum/maximum span of remuneration for each band

Phase 2: Classify the existing TORs based new salary scale

11. The Consultant shall review the current TORs of all SC holders and create generic job descriptions at each band.

12. Classify the current TORs based on the newly set salary scale.

Deliverables

The consultant is expected to complete and submit the deliverables specified below according to the time schedule.

The consultant shall note that clearance from the Project Committee is required before starting a new project milestone as detailed below. Each deliverable shall include all the required supporting documentation.

All the deliverables shall be delivered in one original hard copy, and one electronic soft copy, preferably in Microsoft Word and Excel format, where applicable.

One week after start of consultancy – Submission of the first report to UNDP consisting of:

· A list of recommended employers with their contact information (minimum of eight comparators in which at least two thirds are from public sectors).

· Summary of data collected from the selected organizations showing TOR matches and the valuation of their remuneration package.

Two weeks after start of consultancy – Submission of the second report to UNDP consisting of:

· A table showing the average of all organizations by each benchmarked TORs, and the calculation of minimum, maximum, midpoint, 25th, 40th, 60th and 75th percentile remuneration per each benchmarked TOR.

· A summary table of organization practices on total remuneration, number of employees, turnover rate and review date of the scale.

Three weeks after start of consultancy – Submission of final report to UNDP consisting of:

· Service Contract remuneration scale with 3 versions targeting market position at 40^th, 50^th, and 60^th percentiles.

· All the documents used during the salary survey.

· Submission and presentation of the final report to UNDP.

· Generic SC TORs classified based on the new SC salary scale.

Provisional approval of submitted reports shall take place at each of the defined milestones shown in the delivery schedule above (to be agreed with the Consultant at the start of the project). It is expected that such approval shall not exceed 3 days from the notification of the completion of a specific milestone.

On submittal of the final report, the Project Committee shall respond within five working days and its decision may either be:

a) Approval, or

b) Approval with reservations upon which the Consultant shall reply within five working days under penalty of rejection,

c) Rejection with clear justifications

Qualifications

Individual Consultant wishing to be considered for the services described herein should have the following qualifications:

1. Education background: Advance degree in Management. A Degree and/or specialized training in Human Resources Management would be an advantage.

2. Professional experience:

i. at least 5 years experience in conducting salary surveys, job matching, and construction of salary scale

ii. familiar with the post conflict country labour market

iii. familiar with UN jobs in development projects

3. Technical capacity:

a. Proven track record of similar assignments with other UNDP/UN Agencies Country Offices or the region.

Language Requirements

All requested reports/deliverables shall be written in English.

Vacancies Contact

Please submit your applications letter together with: Curriculum vitae, financial proposal; P11 forms on line by accessing this link: http://jobs.undp.org/cj_view_job.cfm?job_id=12524

*Financial proposal (doesn’t include the cost of airfare)

The deadline for submitting applications is 7 October 2009

Only short-listed candidates will be notified. Women candidates are strongly encouraged to apply

Word Bank Dili, Information Technology Assistant (Local Position), Deadline October 05, 2009.

WORLD BANK OFFICE - DILI

VACANCY

INFORMATION TECHNOLOGY ASSISTANT

(Local position)

General Description:

Information Technology Assistant – This role provides general IT support and limited training for clients, provide limited solution using standard technology and implementation of IT system.

Information Technology Assistant located in country offices may also be assigned limited information management functions.

Job Purpose:

§ Maintains desktop and laptop computers, printers, software applications, copiers, telephone systems and other information/office technology within a work area to ensure that all IT-dependent activities continue to function without disruption.

§ Configures desktop and laptop computers with applications for Bank staff use in office or for travel on missions.

§ Provides clients with computer and network support in response to specific requests related to various Bank standard software and hardware, printing problems, computer viruses, network connection and usage and other IT-related matters.

§ Troubleshoots non-complex hardware and/or software problems. Responds to clients' requests for help, diagnoses problems, and identifies the appropriate resource to solve the problem if unable to resolve it him/herself.

§ Ensures that Bank information and information systems are protected in a manner consistent with Bank information security policy, procedures and standards.

§ Disseminates information about changes in the Bank's and unit's technology standards and policies.

§ Assist in the evaluation and procurement of information and office technology products and services.

§ Ensure all IT service requests are properly logged in the Bank's official IT Service Process Management - the Remedy System. Document and conduct follow-up action on all or any pending IT issue in the Country office.

Minimum Education/Experience at recruitment/selection

Minimum Education: HS (Training in computer systems and software)

Minimum Years of Relevant Experience: 4 Years in Information Management

Duration of Appointment

STT appointment (approximately 150 days) – with possibility of extension

How to apply

Submit your application letter together with CV and other supporting documents to World Bank Office Dili (Avenida dos Direitos Humanos).

Applications must be received no later than close of business Monday, October 5, 2009. Only short-listed candidates will be notified.

Ministeriu Infra-Estrutura (Devisaun: Direksaun Nasional Edifikasaun & Habitasaun), Supervisor Sub-Distrito.